Politique d’expédition

Shipping Policy

Welcome to The Braids Company. Our mission is to provide an enriching and empowering experience for women and girls, celebrating the beauty and versatility of black hair. We are committed to delivering your hair extensions with the utmost care and efficiency. Below, you'll find our comprehensive shipping policy for orders within Ireland and the EU.

Shipping Destinations

Ireland: We offer nationwide shipping across all counties in Ireland.
European Union: We ship to all EU member countries.

Shipping Methods and Delivery Times

Standard Shipping (Ireland): 3-5 business days
Express Shipping (Ireland): 1-2 business days
Standard Shipping (EU): 5-7 business days**
Express Shipping (EU): 2-4 business days**

Shipping Costs

Standard Shipping (Ireland): €11.00
Express Shipping (Ireland): €18.00
Standard Shipping (EU): €18.00*
Express Shipping (EU): €23.00**

Order Processing

Orders are processed within 1-2 business days.
You will receive a confirmation email once your order has been dispatched, along with tracking information.

Personal Use Conditions

Our hair extensions are intended for personal use only. We believe in the transformative power of hair and want each customer to experience the joy and creativity that comes with a new style. To ensure the highest quality and safety, our products should not be resold or used for commercial purposes.

Customs and Duties

For orders shipped outside of Ireland, please be aware that customs and import duties may apply. These charges are the responsibility of the recipient and vary by country. We recommend checking with your local customs office for more information.

Returns and Exchanges

We take great pride in the quality of our products. If for any reason you are not satisfied with your purchase, please refer to our Returns and Exchanges Policy for detailed instructions on how to proceed.

Contact Us

If you have any questions or need further assistance, please do not hesitate to contact our customer service team at concierge@thebraidscompany.com.

Thank you for choosing The Braids Company. We are honoured to be a part of your journey towards self-discovery and creativity.