Legal Notice

Welcome to The Braids Company.

Welcome to The Braids Company, your premium braids company. We are committed to providing you with the best online shopping experience, in accordance with applicable EU laws and regulations. This Legal Notice outlines important information regarding the use of our website and your rights and obligations as a customer.

Company Information

Company Name: BEND YOGA LONDON 1831 LTD
Trading As: The Braids Company
Company Registration Number:  749968
VAT Number:  4305438GH
Contact Email: concierge@thebraidscompany.com

Terms of Use

By accessing or using our website, you agree to comply with and be bound by these Terms of Use. If you do not agree with any part of these terms, please do not use our website.

Use of the Website

You must be at least 18 years old to use our website or have permission from a parent or guardian.
You agree to use our website for lawful purposes only.
You must not engage in any activity that may harm the website or interfere with other users' access to the website.

Product Information

We strive to provide accurate product descriptions and images. However, we do not guarantee that all information is error-free, complete, or current.
Prices are subject to change without notice. We reserve the right to modify or discontinue products at any time.

Orders and Payment

All orders are subject to acceptance and availability.
Payment must be made at the time of ordering. We accept Paypal, Visa, Mastercard and Klarna.
Once your order is confirmed, you will receive an email with your order details.

Shipping and Delivery

We deliver to addresses within the EU. Delivery times and costs vary based on location and order size.
We are not responsible for delays caused by third-party courier services or customs.

Returns and Refunds

You have the right to return unopened and unused products within 14 days of receipt, in accordance with the EU Consumer Rights Directive.
To initiate a return, please contact us at concierge@thebraidscompany.com with your order details.
Refunds will be processed within 14 days of receiving the returned items.

Privacy Policy

We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and store your personal information. Please review it carefully.

Intellectual Property

All content on this website, including text, images, and logos, with exception to Inspiration Page and User Generated content, is the property of The Braids Company and is protected by copyright laws.
You may not reproduce, distribute, or otherwise use any content without our written permission.

Limitation of Liability

The Braids Company shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Governing Law

These terms and conditions are governed by the laws of Ireland and the European Union. Any disputes shall be resolved in the courts of Ireland.

Changes to this Legal Notice

We reserve the right to update this Legal Notice at any time. Any changes will be posted on this page.

Contact Us

If you have any questions or concerns about this Legal Notice or any aspect of our website, please contact us at:

Email: concierge@thebraidscompany.com

Effective Date: 01 April 2022